Privacy Policy
Last update March 21, 2024
FOLKS Consulting, LLC and its subsidiaries (collectively, "FOLKS Consulting" or "we"), respect the privacy rights of our visitors and users. We understand the importance of guarding all information you share with us. As a result, we have implemented this Privacy Policy ("Policy") to direct how we collect, store, and use the information you provide us when you access FOLKS Consulting' websites, online trainings, and any other online functions controlled by FOLKS Consulting or mobile applications (collectively, the "Services"). If at any time you do not agree to the terms of this Policy, please stop the use of the Services.
We have the right to change the provisions of the Policy at any time. We will update the date when modifications have been made by specifying on the Policy the date our policy was last updated and website notifications. We suggest you review this Policy periodically to make sure that you understand how any personal information you provide will be used. Should you choose to continue to use the Services after modifications are posted, you will accept the newly modified terms.
Table of Contents
- Personal Information
- Information Collected
- Utilization of Services
- Aggregate Information
- Compulsory Disclosures
- Personally Identifiable Information Choices
- Personally Identifiable Information Security Measures
- Updating Your Personal Information
- Questions or Comments Regarding Privacy Policy
1. Personal Information
As used here, the term "personal information" means information that explicitly identifies any person (such as a name, address, telephone number, mobile number, e-mail address, or credit card number), or information about that person that is directly connected to personally identifiable information. Personal information does not include a Device Identifier (as defined below) that is not connected to personal information. Personal information also does not include "aggregate information", which are statistics we collect about the use of the Services or about a group of services or users, from which specific identities or other personal information has been extracted. This Privacy Policy does not limit FOLKS Consulting from the collection and use of aggregate information.
2. Information Collected
We collect personal information about our guests when you visit or use the Services.
2.1 Active Collection
We collect specific information from you when you purposely provide it, such as if you:
- Create a FOLKS Consulting account.
- Participate in our forums.
- Receive customer or technical support.
- Participate in events.
- Register products for warranty protection; and
- Surveys or questionnaires.
Usually, the personal information we request you provide includes name, email address, telephone number, shipping and billing address, and company of employment. We may also collect demographic information such as your age, gender, country, and zip code. This information may be associated with your personal information. FOLKS Consulting may collect information of the user's behavior, and his/her use of FOLKS Consulting' trainings and in-course data such as test scores, rankings, time spent per page, and popularity of answers to specific questions to better adapt our products and Services to users' interests and to improve the quality of our Services.
2.2 Passive Collection
When you use the Services, there are times that information is also automatically collected. FOLKS Consulting as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Services are accessed and used ("Usage Information"). For example, when you come to use or visit the Services, we collect your IP address or other unique identifier ("Device Identifier") for the computer, mobile device, technology, or other device (collectively, "Device") you use to access the Services, your operating system, the browser type, the address of the referring web site and your activity on the Site or your console ID. On its own, your Device Identifier is not personally identifiable. We may also use Device Identifiers to collect information about the regularity with which our guests visit various parts of our websites. If this information is combined with any information specific to the guest, we treat it as personal information.
2.3 Cookies
We also automatically collect specific information and see user activity through "cookies" on the Services. If we associate cookies to any personally identifying information, we will treat this information as personal information. Please refer to your browser settings if you would like to block, erase, or be warned of cookies on the Site. Please be aware that choosing to remove or reject cookies could affect certain features of the Services. Information provided by cookies may be used in a multitude of ways: to analyze data, to decide the popularity of certain content, to deliver advertising targeted to your interests, to make recommendations to you and to better understand the usage and visitation of the Services and the effectiveness of Ads.
If you click on external advertisements and have left our websites, our Privacy Policy no longer applies.
Third parties might also use cookies or other devices to collect information as you use the Services. FOLKS Consulting does not regulate any of the data collection tools that may be placed on the Services by a third party. Therefore, this Policy does not cover the use of any data collection tools by any third party.
3. Utilization of Services
We do not sell your personal information to third parties without your permission. We do not ask for personal information to access our website. Please be aware that should you prefer not to release personal information, certain features of our websites may not be available to you.
We use personal information we amass throughout the Site for the purposes defined in this Policy or on the Site. For instance, we may use personal and other information we collect:
- To deliver the services, products, or information you request and to process any transactions in connection therewith.
- To request feedback and contact you about your account or your use of the Services. We may also use your personal information for other purposes. For example, we may use your information to send you administrative communications regarding, but not limited to the following: your account with us and features of our websites.
- To reply to your emails, questions, comments, requests, and complaints and to provide customer or technical services.
- To personalize and develop the Site and users' experiences, to better the user friendliness and functionality of the Site, to provide ads, content, or features that coincide with user profiles or interests, and to deliver recommendations as to other ads, content or features that may be of importance to users.
- To observe and study the Site usage and trends and otherwise measure the effectiveness of the Site.
- To provide you with information about our events, products, and services that we believe will interest you.
- To send you confirmations, updates, security alerts, and support and administrative messages, to spot and avoid fraud, and to help your use of, and our administration and operation of, the Services.
- To inform you about important modifications to our Services.
- To conduct surveys; and
- For other reasons which the information was collected.
We will not provide the personal information we collect throughout the Services with third parties, except as defined in this Policy or on the Site. For example, we may provide personal information as follows:
- With vendors, consultants, and other service providers ("Service Providers") who occasionally need access to such information to complete their work for us, we may share your personal information with partners which aid FOLKS Consulting with the operation of the Services, including, but not limited to, payment processing, and product delivery;
- With your consent, we will provide your information with other users of the Site.
- When you give us your permission to do so, including if we let you know that the information you provide will be shared in a particular manner and you provide such information.
- To send you advertisements you request from us.
- To enforce or apply this Policy, our Terms of Use, or our other policies or agreements; and
- To reply to your enquirers.
4. Aggregate Information
We may combine your personally identifiable information with other people’s information. Thereby creating aggregate information. We may also remove characteristics from your personally identifiable information to make it non-personally identifiable. Thereby depersonalizing it. This may include a Device Identifier, usage information and/or information not linked to personal information. No restrictions apply under this Privacy Policy on our right to aggregate or depersonalize your personal information. We may use and share the resulting aggregate information or depersonalized information with third parties.
5. Compulsory Disclosures
We will release personal information when we believe that such releases (a) are required by law, or (b) will help to enforce our Terms of Use; guard your safety or security, including the safety and security of property that belongs to you; and/or, guard the safety and security of our websites or third parties.
You understand that when you utilize the Services, any information you disclose in any interactive areas of the Services, including in any comments, listings, profiles, public or private groups or forums, as well as any information you disclose with individuals through public or private groups or forums, as well as any information you disclose with individuals through the Services or through social network sites or other social feeds, will be available to other users and in some cases may be publicly available.
We are not responsible or liable for the actions of third-party service providers or other third parties, nor are we responsible or liable for any other information you provide directly to any third parties. Nothing here restricts the disclosing of aggregated or depersonalized information, which may be provided to third parties without your consent.
6. Personalsly Identifiable Information Choices
You have control over the personal information you provide to us. If you decide to remove your personal information from our database, simply contact us at [email protected]. Doing so may change your use of products or services associated with FOLKS Consulting, LLC.
7. Personally Identifiable Information Security Measures
The security and privacy of your personal information is especially important to us. We have employed technical, administrative, and physical security measures to guard your personal information from unauthorized access and improper use. We often examine our security procedures to consider innovative technologies and methods. That said, no security measure is perfect or impenetrable.
You must not provide your personal password to any person to protect the confidentiality of personal information in your account. You are responsible and liable for all uses of the Services by any person using your password. Let us know at once if you think your password has been compromised.
DESPITE OUR EFFORTS TO GUARD YOUR PERSONAL INFORMATION, NO COMPANY CAN GUARANTY THE SECURITY AND PRIVACY OF ITS SERVICES, INFORMATION AND OTHER DATA. ACCORDINGLY, FOLKS CONSULTING DISCLAIMS AND DOES NOT REPRESENT AND WARRANT THAT IT WILL BE ABLE TO MAINTAIN YOUR PRIVACY OR THE SECURITY OF ITS DATA IN REGARD TO YOUR PERSONAL INFORMATION. OUR PRIVACY POLICIES AND PROCEDURES ARE "AS IS" AND FOLKS CONSULTING MAKES NO REPRESENTATIONS AS TO THE FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY.
8. Updating Your Personal Information
You may change the contact information you gave us during registration by contacting us at [email protected].
9. Questions or Comments Regarding Privacy Policy
If you have questions or comments about this Privacy Policy, please send an e-mail to [email protected].
USE OF THE SERVICES IMPLIES UNRESERVED APPROVAL OF THIS POLICY AND FOLKS CONSULTING' TERMS OF USE.